GENERAL FAN EXPO BOSTON TICKET INFORMATION
REFUNDS
- How do I process a self refund for my tickets?
- I requested a refund; where is my money?
- What is your refund policy?
- What is the deadline to request a refund?
- How do I request a refund for my ticket(s)?
- What if I only want to refund one of my tickets?
VIP PACKAGE
- Will you put more VIP Packages on sale?
- What is included in the VIP Package?
- When will my VIP Pass be delivered?
- How does the Express Pass work for VIP Pass holders?
- Does my VIP Package come with a free Photo Op?
- How many people can be in my Photo Op with me?
PREMIUM PACKAGE
- What is included in the Premium Package?
- What is the last day to buy a Premium Package?
- Can I upgrade to a VIP Package?
- Does my Premium Package come with a free Photo Op?
- Which FAN EXPO HQ shows does a 2021 FAN EXPO Boston Premium Pass get me entrance to?
- I purchased a Premium Pass for FAN EXPO Boston 2021, can I use the complimentary general admission pass perk at this show?
THREE DAY PASS
ADULT SINGLE DAY PASS
YOUTH PASS
- What is a Youth Pass?
- What is included in a Youth Pass?
- I have a VIP/Premium Package, does my child (13-17) need one too?
- Do I need to buy a Youth Pass for each day my child (13-17) attends FAN EXPO Boston?
- Can I upgrade my ticket?
- Can I attend FAN EXPO Boston on a different day?
CHILD PASS
PASS POLICY
E-TICKETS AND QR CODES
SHIPPING
- I ordered shipping, when will I receive my passes?
- What if I’m not home when the passes are delivered?
- What if I need to travel to FAN EXPO Boston and leave before my passes are delivered?
- What is the deadline for ordering tickets with shipping?
- What if I need to change my address for shipping?
- How do I add shipping to my order?
GROUP RATES
OTHER IMPORTANT TICKET INFORMATION
- My credit card is declined, and I am getting an error code?
- I was a VIP Pass holder at a previous show, which includes complimentary general admission to FAN EXPO Boston. How do I get my pass?
- I was a Premium Pass holder at a previous show, which includes a complimentary single day general admission to FAN EXPO Boston How do I get my pass?
- I have a VIP or Premium Package at a previous show, which includes complimentary admission at FAN EXPO Boston. Can I upgrade it?
- My tickets were gifted to me; do I need to change the name on the e-ticket?
- Can I pick up a pass for my friend?