ORDERS

SWAP OR UPGRADE

• How do I upgrade my ticket?

CANCEL

• What is your refund policy?
• How do I process a self-refund for my ticket(s)?
• When will I receive the refund I requested?
• What is the deadline to request a refund?
• What if I only want to refund one of my tickets?
• Can I still get a refund if I have ordered shipping?

SHIPPING

• I ordered shipping, when will I receive my badges?
• What if I’m not home when the badges are delivered?
• What is the deadline for ordering tickets with shipping?
• What if I need to change my address for shipping?
• What if my shipped admission doesn't arrive in time for FAN EXPO Boston?
• How do I add shipping to my order?

See all 7 articles