If you have a question about a specific special experience, we can help. Please contact us with your questions. You can also find a lot of information about specific special experiences on our website under the SHOP > SPECIAL EXPERIENCES link.
If you need help with your special experience ticket order, our friends over at Epic Photo Ops will be able to help you. They can be reached here:
You will receive an Entry & Access Guide approximately 3 days prior to the show at the email address you provided when you purchased the ticket. The Entry & Access Guide will contain all the details about the time of your specially ticketed experience, where to pick up your tickets and any other important information.
A link to this information will also be added to the special experience e-tickets for fans who make their purchase less than 4 days before FAN EXPO begins. Click on the "ACCESS ORDER DETAILS" button from your order confirmation email from Epic Photo Ops to find this information.